Yes! We offer same-day delivery across all major cities in India. Place your order before 2 PM for same-day delivery. Midnight delivery is also available for those special surprise moments.
Terms and Conditions
1. Introduction
Welcome to My Gifts Tree. These Terms & Conditions govern your use of our website www.mygiftstree.in and the services we provide. By accessing or placing an order on our website, you agree to be bound by these terms.
2. Definitions
“Agreement” refers to these Terms & Conditions, including all order and payment instructions.
“Privacy Policy” refers to our policy outlining how we collect, use, and store your data.
“You” / “Your” refers to the user or customer accessing our website.
“We” / “Us” / “My Gifts Tree” refers to the brand operating this website.
“Goods” refers to cakes, gifts, and other products offered on the website.
“Service” refers to all services provided through our platform.
“Participating Supplier” refers to third-party vendors responsible for preparing or delivering products.
3. Ordering Policy
By placing an order, you enter into a contract with My Gifts Tree or its participating supplier.
You are responsible for providing accurate and complete information while placing an order.
Orders placed are for personal use only and must not be resold.
All orders are subject to product availability and delivery feasibility.
In case of any limitations, we will inform you promptly and offer alternatives or refunds where applicable.
4. Pricing & Payment
All prices listed on the website are final at the time of placing the order.
Prices may vary depending on availability, demand, or seasonal factors.
Orders must be prepaid unless a Cash on Delivery (COD) option is explicitly available.
We use secure third-party payment gateways and do not store your payment details.
5. Delivery Policy
Delivery times are approximate and may vary due to unforeseen circumstances.
Only one delivery attempt will be made per order. Failed deliveries due to incorrect details or recipient unavailability will not be eligible for a refund.
Deliveries may be delayed or rescheduled during events such as natural calamities, strikes, or government restrictions.
It is your responsibility to ensure the recipient is available at the delivery address.
6. Cancellation & Refund Policy
Orders canceled 24 hours or more before the scheduled delivery time are eligible for a full refund.
Orders canceled within 24 hours of delivery may be eligible for a partial refund.
No cancellations or refunds will be accepted once the product has been prepared or dispatched.
Refunds (if applicable) will be processed through the original mode of payment within a reasonable time.
7. Complaints & Support
Any complaints regarding the product or service must be reported within 4 hours of delivery.
We strive to resolve all complaints within 12 working hours.
Contact Details:
📧 Email: treemygifts@gmail.com
📞 Phone: +91-9351221905
8. Limitation of Liability
My Gifts Tree shall not be held responsible for delays, damages, or failures caused by circumstances beyond our control.
Our liability, in any case, shall be limited to the total value of the order placed.
9. Privacy & Communication
By using our website, you agree to our Privacy Policy.
By sharing your contact details, you consent to receive transactional and promotional communications from us via SMS, email, or calls.
10. General Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the updated terms.
All disputes are subject to the jurisdiction of courts in Goa, India, and governed by Indian law.