My Gifts Tree

My Gifts Tree

Payment Policy

OVERVIEW

Thank you for shopping with MY GIFTS TREE! We strive to provide a secure and straightforward payment process for all of our customers. Please review the following payment policy before completing your purchase.

ACCEPTED PAYMENT METHODS

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Google Pay, Apple Pay
  • Bank Transfers: Available upon request
  • Buy Now, Pay Later: Available through payment gateway like razorpay (if available), subject to approval
  • Gift Cards: Redeemable on our website

PAYMENT PROCESSING

All payments are processed securely using Razorpay payment gateway provider. We ensure that your payment information is encrypted and handled with the highest level of security.

Once your payment is successfully processed, you will receive an order confirmation email along with your payment receipt. If there are any issues with payment authorization, we will notify you via email and assist you with resolving the issue.

BILLING INFORMATION

You agree to provide current, complete, and accurate billing information for all purchases made on our site. Failure to do so may result in delays or cancellations of your order.

We reserve the right to refuse any order due to billing discrepancies or issues with payment verification.

CURRENCY

All transactions on our website are processed in Ruppes. If you are using a credit or debit card from a different currency, your card issuer may apply additional conversion fees.

REFUNDS AND CANCELLATIONS

Please refer to our Refund Policy . for detailed information regarding refunds and order cancellations.

In case of a refund, the amount will be credited back to the original payment method. Refund processing times may vary depending on your financial institution.

FAILED TRANSACTIONS

If your transaction fails, please check your payment details and try again. If the problem persists, contact your bank or our customer service team at treemygifts@gmail.com / 9351221905 for assistance.

TAXES AND DUTIES

Any applicable taxes, duties, or import fees are the responsibility of the customer and will be calculated at checkout where required. International customers are responsible for ensuring compliance with any local tax regulations.

CONTACT US

For any payment-related inquiries, please contact our customer service team at treemygifts@gmail.com/ 9351221905 . We are happy to assist you with any questions or concerns you may have.

Thank you for choosing MY GIFTS TREE!

Got Questions?

Frequently Asked Questions

Everything you need to know about gifting with us

Yes! We offer same-day delivery across all major cities in India. Place your order before 2 PM for same-day delivery. Midnight delivery is also available for those special surprise moments.

Absolutely! Add a personalized message card, choose your preferred wrapping style, or create a custom gift hamper. Our team can help you design the perfect gift for any occasion.

We accept all major credit/debit cards, UPI, Net Banking, Paytm, Google Pay, and PhonePe. EMI options are available for orders above Rs. 5,000. Cash on delivery is available in select pin codes.

Once your order is placed, you'll receive an SMS. Our delivery partner will also send you updates each part of the delivery cycle through SMS notifications.

Contact our customer support within 2 hours of placing your order. We'll do our best to accommodate changes. For same-day deliveries, please call our helpline immediately at +91-93512-21905.

No, we do not deliver internationally, But we have plans to do in future. So Stay in touch with us and visit our website periodically. One important info Our PAN India Shipping charges and delivery times vary by location. Check the product page for availability in your region.

We only offer return in general, we suggest check the product during delivery and if you found the product damaged do not receive the product. During delivery ig you found product damaged or not delivered. Simply share a video of the damaged product within 1 hours of delivery. Refunds are processed within 1-5 business days to your original payment method.

Of course! You can schedule deliveries up to 30 days in advance. Perfect for birthdays, anniversaries, and special occasions. Just add your preferred date and time during checkout the additional instruction option. And any doubts call or whatsapp us during office hours.

Our support team is available 24/7 via WhatsApp, chat button on our website, or call us at +91-93512-21905. You can also email us at treemygifts@gmail.com. We typically respond within 2 hours.