Shipping Policy

OVERVIEW

Thank you for visiting MY GIFTS TREE! We are committed to providing you with a seamless shopping experience, including timely and efficient shipping of your orders.

SHIPPING METHODS

We offer the following shipping methods for your convenience:

  • Standard Shipping: Delivery within 2-6 business days.
  • Express Shipping: Delivery within same day delivery within few hours.
  • Overnight Shipping: Next-day delivery for orders placed by 5pm.

SHIPPING RATES

Shipping costs are calculated at checkout based on the destination, weight, and size of the order. We offer free shipping on orders over 999Rs.

ORDER PROCESSING TIME

Orders are typically processed within 1-2 business days in some products same business days. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your shipment.

DELIVERY TIMES

Please allow additional time for delivery during peak seasons or holidays. Delivery times may vary based on your location and the shipping method selected.

INTERNATIONAL SHIPPING

We currently do not offer international shipping . For other international orders, please contact us for a shipping quote.

LOST OR DAMAGED ORDERS

If your order is lost or damaged in transit, please contact us at treemygifts@gmail.com / 9351221905 within 4 hours of receiving your shipment. We will assist you in resolving the issue promptly.

CONTACT US

For any questions regarding shipping, please reach out to our customer service team at treemygifts@gmail.com / 9351221905 .

Thank you for choosing MY GIFTS TREE!

Got Questions?

Frequently Asked Questions

Everything you need to know about gifting with us

Yes! We offer same-day delivery across all major cities in India. Place your order before 2 PM for same-day delivery. Midnight delivery is also available for those special surprise moments.

Absolutely! Add a personalized message card, choose your preferred wrapping style, or create a custom gift hamper. Our team can help you design the perfect gift for any occasion.

We accept all major credit/debit cards, UPI, Net Banking, Paytm, Google Pay, and PhonePe. EMI options are available for orders above Rs. 5,000. Cash on delivery is available in select pin codes.

Once your order is placed, you'll receive an SMS. Our delivery partner will also send you updates each part of the delivery cycle through SMS notifications.

Contact our customer support within 2 hours of placing your order. We'll do our best to accommodate changes. For same-day deliveries, please call our helpline immediately at +91-93512-21905.

No, we do not deliver internationally, But we have plans to do in future. So Stay in touch with us and visit our website periodically. One important info Our PAN India Shipping charges and delivery times vary by location. Check the product page for availability in your region.

We only offer return in general, we suggest check the product during delivery and if you found the product damaged do not receive the product. During delivery ig you found product damaged or not delivered. Simply share a video of the damaged product within 1 hours of delivery. Refunds are processed within 1-5 business days to your original payment method.

Of course! You can schedule deliveries up to 30 days in advance. Perfect for birthdays, anniversaries, and special occasions. Just add your preferred date and time during checkout the additional instruction option. And any doubts call or whatsapp us during office hours.

Our support team is available 24/7 via WhatsApp, chat button on our website, or call us at +91-93512-21905. You can also email us at treemygifts@gmail.com. We typically respond within 2 hours.